What KPIs Should Construction Companies Track?

Apr 9, 2025 | Blog

Managing a successful construction company means keeping an eye on multiple moving parts: budgets, cash flow, projects, and profitability. But how do you quickly know what’s working and what’s not? KPIs

The answer: Key Performance Indicators (KPIs).

In this blog, we’ll outline the essential KPIs construction companies should track to help ensure profitability, efficiency, and steady growth.


📌 Why KPIs Matter for Construction Businesses

KPIs help you:

  • Improve profitability

  • Enhance cash flow

  • Reduce costs and delays

  • Spot problems before they escalate

  • Grow sustainably

Here are the most important KPIs construction companies should track:


🏗️ The Top 8 KPIs for Construction Companies

1. Gross Profit Margin (by Project)

Gross margin helps you quickly see profitability per job. If margins drop, it can signal rising costs, quoting inaccuracies, or poor project management.

2. Net Profit Margin

Your net profit margin tells you how much money your business truly makes after covering all costs and taxes. It’s crucial for long-term financial health.

3. Cash Flow

Cash flow KPIs reveal if your business has enough money coming in to cover expenses and invest in growth. Keeping a close eye on cash flow helps avoid financial stress.

4. Average Revenue per Employee

Tracking average revenue per employee helps you see if your staffing levels are efficient and productive. Lower numbers may indicate inefficiencies or excessive labour costs.

5. Project Cost Variance

Project cost variance shows whether your actual costs are on budget. Regular cost overruns suggest inaccuracies in quoting or weak financial controls on-site.

6. Project Time Variance

This KPI measures whether your projects finish on schedule. Regular delays hurt profits, client relationships, and your business’s reputation.

7. Revenue Growth Rate

Revenue growth measures how effectively your business is increasing its income year-over-year. Sustainable growth is a strong indicator of business health.

8. Client Satisfaction and Retention

Satisfied clients provide repeat business and referrals. Measuring client satisfaction through feedback surveys and retention rates is essential for long-term success.


📈 How Often to Review Your KPIs

  • Monthly:

    • Cash flow, Gross margins, Net profit margin, Cost and Time variances

  • Quarterly:

    • Revenue growth, Average revenue per employee

  • Annually:

    • Client satisfaction


⚙️ Tools to Simplify KPI Tracking

Using the right software can make KPI tracking simpler:

  • Financial KPIs: Xero, QuickBooks, Sage

  • Project KPIs: Xero, Procore, LiveCosts

  • Custom reporting: Power BI, Excel Dashboards


⚠️ Common KPI Mistakes to Avoid

  • Trying to track too many KPIs

  • Not acting on KPI data

  • Failing to set clear KPI targets


How to Start Tracking KPIs in Your Construction Business

  • Identify the top 4-6 KPIs important for your business.

  • Set clear, achievable targets.

  • Hold regular review meetings to discuss progress.

  • Share KPI insights clearly with your team.


💡 Need Help Setting Up KPI Tracking?

At Thomas Emlyn Ltd, we specialise in helping construction businesses:

  • Choose meaningful KPI s.

  • Set up clear dashboards for tracking.

  • Improve profitability and efficiency through data-driven insights.

Book a discovery call here to start achieving better margins and profits.


📌 Final Thoughts

Tracking KPI s isn’t just about numbers, it’s about making informed decisions to drive your construction business forward. Choose the right KPIs, track consistently, and stay profitable and competitive.

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